Privacy Policy

Last Updated: February 2026

Thank you for visiting our website. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

1. Information We Collect

Information you provide directly

When you submit information through our website (such as via our contact form), we may collect:

• Name
• Email address
• Phone number

Payment Information

We may offer payment options through third‑party platforms, including:

• Venmo
• Zoho (Zoho Checkout / Zoho Payments)

When you make a payment, we do not collect, store, or process your financial information directly. All payment data is handled securely by the third‑party provider you choose.

2. How We Use Your Information

We may use the information we collect for the following purposes:

• To respond to your messages or service inquiries
• To schedule services or provide customer support
• To send confirmations, updates, or business‑related communications
• To process payments through Venmo or Zoho (processing done by the provider)
• To improve our website and services

We do not sell or share your information with unrelated third parties for marketing.

3. Payment Processing

Venmo

If you choose to pay using Venmo, your transaction is processed through the Venmo app or Venmo QR code. Your financial information is not shared with us.
Please refer to Venmo’s privacy policy for more information about how Venmo handles personal data.

Zoho Payments

If you use our Zoho payment portal, the payment is processed by Zoho Corporation. We may receive confirmation details such as payment status, name, and email, but we do not receive your card or banking details.

Please see Zoho’s privacy policy for information about Zoho’s data handling.

4. Cookies & Tracking Technologies

Our website may use basic cookies or analytics tools to improve website performance and user experience.
These may include:

• Traffic analytics (e.g., how users navigate the site)
• Basic site functionality cookies

We do not use cookies to track personal information for advertising.

If we add more advanced analytics or advertising tools in the future, this Privacy Policy will be updated.

5. How We Protect Your Information

We take reasonable security steps to protect the personal information you share with us.
However, please be aware that:

• No website or internet transmission is 100% secure
• Payment data is handled exclusively through trusted third‑party payment providers

6. How Long We Keep Your Information

We retain personal information only as long as needed to:

• Provide services
• Maintain business records
• Comply with legal obligations

You may request deletion of your personal information at any time (see Section 8).

7. Sharing of Information

We may share your information with:

• Service providers who help us operate the website
• Payment processors (Venmo, Zoho) when you choose those payment methods

We do not sell personal information or share it for advertising purposes.

8. Your Rights

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your information
• Opt out of communications
• Request information on how your data is used

To make a request, please contact us using the information below.

9. Third‑Party Links

Our website may contain links to third‑party sites, such as Venmo or Zoho.
We are not responsible for the content or privacy practices of those websites.

10. Updates to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated “Last Updated” date.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Big Shark Little Shark, LLC

Email: info@bigsharklittleshark.com
Phone: 603-834-5298